![]() You will not be able to activate the software on a new or different computer using the replacement serial key. The replacement key will be valid for a single activation on one (1) computer. Perhaps this will be resolved and I shall update this thread. We can offer you the option of sending you a replacement serial key, please see below the terms for the replacement. ![]() I was on hold for 60 minutes and had to quit to go and do a task. The pleasant lady in sales said she would transfer me to phone technical support. But as I was about to relay that information to the support person, he ended the chat session! The lady in sales said that Encore is definitely included in Creative Cloud. I called them and asked the support guy to wait on the chat session until I had an answer. However, the support person told me I needed to contact sales. Well, I was having the chat on my laptop (running XP) and I guess the support person was also on XP so the case was proved! I think it would be better if Adobe showed the application (possibly greyed out) with a note that it cannot be installed on the PC that is viewing the page. If you view the same page under Windows 7 it does show Premiere Pro. Please update this discussion if you have any questions, Reel Cowboys. The Creative Cloud membership should then be used to license Premiere Pro CS6, which in turn will allow Encore CS6 to be licensed and utilized. If you view the page with XP (for example), it does not show Premier Pro because Premiere Pro works only on a 64 bit OS. If Premiere Pro CC 2018 opens without error, then open Premiere Pro CS6, Reel Cowboys. Now on that page, Adobe has done something clever and stupid. To prove the point, the support person pointed me to this page: The support person told me emphatically that Encore is not part of Creative Cloud and can be obtained only by buying Premiere Pro and not from the Creative Cloud subscription. I spent 30 minutes on a chat session with Adobe support. Illustrator, Photoshop, and Premiere Pro all work fine. I have found that waiting or rebooting the PC does not fix the problem. It appears this is a common problem, but there does not seem to be a common solution. If you don’t have an Adobe ID, you see an option to create one. The serial number is a 24-digit numeric code. Encore never required a serial number but Premiere Pro did. Adobe Encore came bundled with Premiere Pro. Nobody, not Adobe and not anyone here, can help. "Congratulations! You have successfully connected to Adobe License Management Server." Find your serial number on the disc sleeve or on the product box. Adobe no longer provides Encore with a subscription, you must have purchased the serial number version of Premiere Pro CS6 to use the bundled Encore. I had previously got the problem identified here:įollowing the recommendations fixed the problem, but still Encore has the same issue. When implementing these actions on the Mac, I would recommend using the newly created local administrator account. Please relaunch the application and provide a valid serial number." Download and install Premiere Pro CS6 - How to download and install Adobe Encore CS6 You can use these steps for both Mac or Windows operating systems. Then look for in the folder for ' Hosts ' copy paste it to your desktop, open it with Text editor and erase everything. Hello, You need to follow this : MAC OSX Go to finder - > Go To folder ( Command + SHIFT + G ) type /etc press return. "Adobe Encore CS6 cannot run in trial mode. Only for Mac trysimilar on windows to see. The first time I try to run Encore, I get the two screens shown in that thread and repeated here:
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |